Welcome to Salesforce for AGLN!

As you get started in the system, you'll find you have lots of questions. First, the terminology may be unfamiliar if you haven't used Salesforce before. Second, you may not be certain as to where to find different information and how to pull reports for the information you need. Third, it seems that Salesforce can do so much but you want to learn to make it work for you.

This guide is meant to help you navigate Salesforce, the data management system that underlies much of our work. Salesforce is not just a contact database; it's central to our workflow, program development, and is the foundation of our online community.